Claims live or die on the dates
When you paid the deposit, when it was protected, when you received paperwork and whether your tenancy changed all affect whether you have a claim.
Most renters do not have this timeline clear in their heads, and landlords rarely help fill in the gaps.
RentersProtect checks your tenancy against the deposit protection rules at no cost.
The wrong issue weakens your case
Unprotected, late protection and missing prescribed information are different claims with different evidence requirements.
Raising the wrong issue, or missing a stronger one, can weaken your position or waste time you do not have.
We review your case properly
RentersProtect checks your tenancy dates, scheme records and paperwork together to identify the strongest issue in your case.
You do not need to assemble a file or interpret the legal position yourself.